Skip to content

MFA Setup with Microsoft Authenticator

Overview

This guide explains how to configure Multi-Factor Authentication (MFA) for your Microsoft 365 work account using the Microsoft Authenticator app.

Prerequisites: Make sure the Microsoft Authenticator app is already installed on your phone before starting this process.


Step 1: Navigate to MFA Setup Page

  1. Open your web browser.
  2. Navigate to: https://aka.ms/mfasetup

Step 2: Enter Your Email Address

  1. Enter your work account email address.
  2. Click Next.

Enter Email


Step 3: Enter Your Temporary Access Pass

  1. Enter your Temporary Access Pass (provided in your welcome email).
  2. Click Sign in.

Enter Password


Step 4: Secure Your Account

  1. On the "Let's keep your account secure" screen, click Next.

Keep Account Secure


Step 5: Set Up Microsoft Authenticator

  1. On the "Install Microsoft Authenticator" screen, click Next.

Install Authenticator


Step 6: Set Up Account in App

  1. On the "Set up your account in app" screen, open the Microsoft Authenticator app on your phone.
  2. In the app, tap + and then select Work or school account.
  3. Click Next.

Set Up in App


Step 7: Scan the QR Code

  1. On the "Scan the QR code" screen, use your Microsoft Authenticator app to scan the QR code displayed on screen.
  2. Click Next after scanning.

Scan QR Code


Step 8: Approve the Test Notification

  1. On the "Let's try it out" screen, you'll see a number on your computer screen.
  2. Open the Microsoft Authenticator app on your phone and select the matching number to approve.

Test Notification


Step 9: Authenticator Added Confirmation

  1. When you see "Authenticator Added", click Done.

Authenticator Added


Step 10: Add Phone Verification

  1. Enter your phone number.
  2. Choose how to verify (Text a code or Call).
  3. Click Next.

Note: If you encounter any errors while adding your phone number verification, please use your personal email as an alternative verification method.

Phone Verification


Step 11: Verify Your Phone Number

  1. Enter the verification code sent to your phone.
  2. Click Next.

Verify Phone


Step 12: Phone Number Added Confirmation

  1. When you see "Phone number added", click Done.

Step 13: Setup Complete

  1. Review your registered verification methods (Phone and Microsoft Authenticator).
  2. Click Done.

Setup Complete


Your account is now protected with Multi-Factor Authentication using both the Microsoft Authenticator app and phone verification.